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City Centre
Queenstown
3.3
mi
Airports
Queenstown (ZQN)
2.3
mi
Te Anau Manapouri (TEU)
105.4
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
NZD 16 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Ski storage
Lift
Barber shop
Coffee shop
Vending machines
Key card access
Sports & Fitness
Fitness centre
Skiing
Cycling
Golf course
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Spa & wellness centre
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Kawarau Village 79 Peninsula Road,
Queenstown,
New Zealand,
Queenstown 9300,
Otago
Map view
Kawarau Village 79 Peninsula Road,
Queenstown,
New Zealand,
Queenstown 9300,
Otago
City landmarks
Mall
Remarkables Park Town Centre
1.4
mi
Store
New World Supermarket
3600 ft
Lake Wakatipu
Frankton Trail
2400 ft
Mall
Remarkables Park
1.5
mi
The Kingston Flyer
3100 ft
Church
St Margarets
3600 ft
Queenstown Airport
Kapa
3800 ft
Smiths City Group Limited
1.5
mi
Farm
Buzzstop
1.1
mi
Queenstown Event Centre
1.5
mi
33 Joe O'connell Drive,
Alpine Aqualand
1.6
mi
Store
Countdown Queenstown
1.2
mi
Church
City Impact Church
1.1
mi
Frankton Arm
1.4
mi
Shotover Ridge Business Park
1.7
mi
29 Lucas Pl
The Helicopter Line
1.5
mi
Skeggs Group
1.8
mi
14 Red Oaks Dr
Game Over
1.7
mi
Store
PAK'nSAVE Queenstown
1.6
mi
554 Frankton Rd
Sherwood
1.6
mi
Lake Johnson
1.7
mi
132 Glenda Dr
Ritchies Connectabus
1.7
mi
Windy Point
2.0
mi
Poplar Drive Kelvin Heights
Jardine Park
2.2
mi
Aircraft spotters point approach Queenstown airport
2.2
mi
Stunning view of Remarkables and lake
2.2
mi
Halfway Remarkables
2.4
mi
BEST viewpoint in QT
2.5
mi
Sugar Loaf
2.6
mi
Queenstown Paintball
2.6
mi
Nearby
AJ Hackett Bungy Jumping
1500 ft
Hilton Hotel
ChargeAbout
200 ft
Restaurants
Me & Mee
100 ft
79 Peninsula Rd
Me&Mee Chinese Restaurant
300 ft
79
Cru Wine Bar & Lounge
1500 ft
Hilton Queenstown Resort & Spa
Reviews and Ratings
Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
8.6/10
Great
Rooms
6.8
Location
7.4
Service
6.2
Dining
7.2
Guest reviews
8.6/10
based on 5 reviews
8.3
8.3/10 based on 1127 reviews
Sawyer
United Kingdom,
February
2025
5.4/10
My stay at the Doubletree By Hilton Queenstown offered beautiful views and friendly staff, but I found the hotel itself to be quite dated and lacking in maintenance. The room was comfortable and well-laid out, yet I was disappointed with several aspects that fell short of my expectations given the price point.
Rooms
6.0
The room I had was quite comfortable, with a nice sitting area and great shower pressure, but it felt a bit rundown. I noticed inconsistencies like two single beds pushed together that weren't even the same height, and the cleanliness left much to be desired, with dust everywhere (not the best first impression).
Service
6.0
Though the staff were friendly and helpful, I felt that the service could have been more attentive. For instance, the room service was quite slow, and I had to ask for extra blankets due to the cold in my room, which made me feel a bit neglected.
Location
7.0
The hotel is situated in a lovely spot right by the lake, providing beautiful views. However, it's quite far from the main town center, and getting there requires either a boat ride or a car, so I found that a bit inconvenient.
Dining
7.0
I enjoyed having breakfast at the nearby Hilton, which had a nice buffet spread. However, the dining options within the Doubletree could use more variety (it would have been nice to have a proper café on-site for my first coffee of the day).
Facilities
5.0
The hotel had several facilities including room service and laundry, but I found the overall feel dated and underwhelming for a hotel of this caliber. They also closed the main foyer bar, which felt stingy to me.
Philip
United Kingdom,
January
2025
5.2/10
I had a mixed experience during my stay at Doubletree By Hilton Queenstown. The location is fantastic with amazing views of the lake, and I appreciated the warm welcome we received as 'Guests of the Day.' However, some aspects such as the inadequate communication regarding spa availability and the inconsistent breakfast quality left me wanting more.
Rooms
6.0
The room layout was great with stunning views, but it was smaller than expected. There were issues with the initial room assignment, but staff handled the situation well.
Service
7.0
Staff were eager to help and friendly, but some aspects felt lacking, especially with the timely communication around spa treatments and room service.
Location
8.0
The hotel is set in a quiet area with beautiful lake views, though a bit far from Queenstown city center, making parking challenging.
Dining
6.0
The breakfast offered a standard selection, but some food items were not hot and underwhelming. The staff were willing to accommodate dietary restrictions when informed.
Facilities
6.0
The available facilities, including access to the spa and parking, were decent, but some seemed to lack communication and timely service.
Emily
United Kingdom,
January
2025
6.2/10
I recently stayed at the Doubletree By Hilton Queenstown and had a mix of experiences. The location, while beautiful across the lake, felt a bit far from the main center, and I definitely needed a car. The room had a nice view, and the kitchenette was well-equipped, but I faced several inconveniences that made the stay less enjoyable overall.
Rooms
6.0
The room was small but functional with a separate lounge area. It featured comfortable beds, but I had issues with the air conditioning that didn’t cool well, leading to some uncomfortable nights. The bathroom facilities could use some cleaning and maintenance, and the glass door didn't close properly, which was pretty awkward.
Service
5.0
I found the service to be lacking. My check-in experience wasn’t great, as the front desk staff seemed overwhelmed and didn’t provide clear information about the amenities or parking. Although the staff were friendly, they didn’t go out of their way to assist like I’ve experienced at other Hilton properties.
Location
7.0
The hotel's placement in Kelvin Heights gives it a stunning lake view, but it’s out of the way from Queenstown’s attractions. If you don’t have a car, you're in for a hassle since the bus routes weren’t explained well to me.
Dining
6.0
Breakfast was decent but limited to a buffet style with no cooked-to-order options, which was disappointing compared to my previous stays at Doubletree. And, I had to pay extra for cappuccinos, which felt odd. They did have a nice coffee spot at the Wakatipu Grill, though!
Facilities
5.0
Some standard facilities were available like room service and laundry, but I was bummed to miss out on using a pool since I didn't have access to the one at the Hilton across the street. Also, parking cost $16 a day, which was a surprise since I expected it to be free.
Chris
United Kingdom,
November
2024
5.0/10
I had a great experience overall at Doubletree By Hilton Queenstown. The modern feel of the hotel coupled with super friendly staff made my stay enjoyable. The room was spacious and quiet, though there were minor hiccups with housekeeping and a few maintenance issues. Still, the stunning lake views made up for it, and I appreciated the convenient location for exploring nearby attractions.
Rooms
8.0
I found the rooms to be spacious, comfortable, and clean, although I did experience a minor leak in the bathroom. The kitchenette was handy, but I expected more attention to cleaning details.
Service
7.0
The staff were incredibly welcoming and friendly. However, there were times when housekeeping seemed slow to respond, which was a little disappointing given the hotel's reputation.
Location
8.0
The hotel has a lovely location across the lake from Queenstown. It's perfect if you want to enjoy the natural beauty, but it might be a bit far if you're looking to party in town every night.
Dining
9.0
I ordered room service and the Club Sandwich was one of the best I've ever had. I didn't try breakfast, but I wish I did, as it looked promising based on my meal.
Facilities
7.0
The hotel had great facilities like a small cinema room, and I could access the pool and gym at the Hilton next door, which was a nice bonus. However, I found the charge for WiFi a bit annoying.
Tim
United Kingdom,
November
2024
5.0/10
I had a pleasant stay at Doubletree By Hilton Queenstown, enjoying the tranquil setting by the lake, though some aspects left room for improvement. The staff was incredibly friendly and went out of their way to make my birthday special, which I appreciated. However, the housekeeping service was an issue, and the location felt a bit far from the center of town.
Rooms
8.0
I stayed in a lake view suite that was quite spacious with a kitchen and separate living space, although I had issues with housekeeping as they were always done around 4 or 5 PM. The rooms were generally comfortable, but they could use better cleaning.
Service
6.0
While the staff was friendly and made my birthday nice, I found the response time for requests lacking, especially when I tried to get assistance for housekeeping.
Location
7.0
The hotel is set against the lake, which is beautiful and tranquil, but it's quite far from the main center of Queenstown. It’s an easy drive to various attractions, but if you prefer being in the hustle and bustle, it might not be ideal.
Dining
8.0
Breakfast offered a good variety of hot and cold choices, but it was the same menu each day, which can get repetitive.
Facilities
7.0
I had access to great facilities across the road at the Hilton, including a gym and pool. However, I did face issues with the water taxi schedule, which limited my transport options.
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